By using feriecenterbornholm.dk, you accept that Feriecenter Bornholm ApS processes your personal data and cookies in accordance with the data and cookie policy below. Cookies are used to make feriecenterbornholm.dk work. We use cookies, among other things, to enable you to add items to the cart, log in, and to improve our website.
This privacy and personal data policy is summarised to better inform you, as a customer, about which personal data Feriecenter Bornholm ApS processes and how we process it – personal data should be understood as any data that can be linked to an individual.
Feriecenter Bornholm ApS respects all requests for confidentiality of personal information provided online and is aware of the need for appropriate protection and responsible processing of all personal information we receive.
If you cannot accept the personal data policy below, Feriecenter Bornholm ApS reserves the right to reject orders and other enquiries, as lack of acceptance may mean that Feriecenter Bornholm ApS cannot provide the service required under applicable legislation.
Personal data covers all data that can be used to identify individuals, including but not limited to first, middle and last name, age, gender, job title, private address or other physical address, email address or other contact details, whether relating to the person’s private residence or workplace.
Personal data also includes information such as behaviour, purchase history, financial information, etc., all of which is used to maintain the customer and supplier relationship between customers and Feriecenter Bornholm ApS.
You can access feriecenterbornholm.dk without providing us with your personal data. When you access the website, an ID is assigned to your session. This cannot identify you as a person.
Feriecenter Bornholm ApS needs a range of personal data in order to do business with you and your company, maintain service for the customer relationship, and market products and services. Certain information is also collected and processed due to legal requirements under the Anti-Money Laundering Act and the Bookkeeping Act.
The information below may be collected and processed when you visit feriecenterbornholm.dk;
Email address, first and last name, address, phone number, age, gender, technical details (including IP addresses), behaviour (including: visited URL, event triggers, actions such as clicks, open rates, log-in, time on each page, etc.), geographic data, as well as data that may be necessary to complete a transaction.
Feriecenter Bornholm ApS only collects the personal data necessary to deliver a service or product, market services and products, or handle enquiries. Feriecenter Bornholm ApS does not collect and/or purchase personally identifiable information from third parties. Feriecenter Bornholm ApS uses recognised payment processors for any online card transactions and does not store payment card information. Please note that for invoicing, billing and bank details are stored in accordance with applicable laws in the area, including the Anti-Money Laundering Act and the Bookkeeping Act.
We may use the collected information in the following ways:
Our website is continuously scanned for security holes and vulnerabilities so we can quickly rule out potential data leaks and make our website as secure as possible. We also regularly scan for malware.
Your personal information is stored on secure networks and can only be accessed by a limited number of employees with rights to this type of information. They are also subject to our personal data policy, which safeguards your rights and ensures compliance with applicable legislation in the area.
In addition to the above, any sensitive and payment information is processed on encrypted servers that cannot be accessed from outside. Credit card information is processed by payment processors and cannot be accessed by either Feriecenter Bornholm ApS or employees of the payment processors. These transactions are not stored on internal servers and are not processed by Feriecenter Bornholm ApS itself at any time.
Personal data provided on feriecenterbornholm.dk or via phone contact is only shared with:
To provide the best possible experience on Feriecenter Bornholm ApS’ websites, we keep statistics on how users use the pages. The statistics are used only in anonymised form, e.g. to see which pages and which content users interact with.
Feriecenter Bornholm ApS may use Google Analytics to collect visitor statistics and, in that connection, shares IP addresses with Google Analytics. The privacy terms for Google Analytics are accepted when visiting feriecenterbornholm.dk and can be found here: www.google.com/privacy
Between Feriecenter Bornholm ApS and all business partners and suppliers, there is a data processing agreement that must at all times safeguard the interests of users and customers. These agreements can be presented at any time upon request.
Your information is stored on servers in the EU. Some personal data is managed by a third party (data processor) that stores and processes personal data on behalf of Feriecenter Bornholm ApS in accordance with this data policy and the applicable legislation on the protection of personal data.
If at any time you wish to unsubscribe from any newsletters, you can follow the instructions at the bottom of each email. However, if you have problems unsubscribing, you can contact our customer service using the contact details below.
When you unsubscribe from marketing from Feriecenter Bornholm ApS, all consents you have given us will be deleted. These cannot be restored, and if at any time you want insight into what we have previously sent you, previous offers or similar, please note that these cannot be restored.
With an active customer relationship, your data is stored for as long as necessary for us to provide service to you. If the customer relationship is terminated, your data is stored for up to two years, depending on the nature of the data.
You can request access to or deletion of your data at any time. Under other legislation (the Bookkeeping Act and the Anti-Money Laundering Act), all transactional data, including contact and company information, is retained for five years.
We take security breaches and data leaks very seriously. If a data leak is suspected from Feriecenter Bornholm ApS’ internal servers or from external partners, a number of initiatives are launched to protect our customers and users as best as possible.
This includes, among other things, assessing the extent of the potential damage, notifying potentially affected customers and users, notifying the Danish Data Protection Agency, and actions to try to contain the extent of the damage.
If we suspect a data leak from Feriecenter Bornholm ApS or its external partners, everyone involved, including the user, will be informed within 72 hours. If you suspect that your data has been leaked from Feriecenter Bornholm ApS, please contact us at any time.
You can always change your account details and areas of interest, including stating whether you want us to contact you about offers on goods or services, or unsubscribe from newsletters.
You can be informed about which information we have registered about you. If you would like to receive a copy of this information, please contact us.
If you want all data deleted, please contact us.
Please note! Once all data has been deleted, it cannot be restored. Data that is required to be stored under legislation cannot be deleted upon request.
We continuously review our data processing procedures. This policy is updated once a year.
Feriecenter Bornholm ApS is committed to continuously meeting the legal requirements for the protection of privacy.
If you have questions or comments about our data policy, or about how we use your personal data, please contact our customer service.
If at any time you wish to unsubscribe from our newsletters, you can follow the instructions at the bottom of each email. However, if you have problems unsubscribing, you can contact our customer service using the contact details below.
When you unsubscribe from marketing from Feriecenter Bornholm ApS, all consents you have given us will be deleted. These cannot be restored, and if at any time you want insight into what we have previously sent you, previous offers or similar, please note that these cannot be restored.
